jbta7's Privacy Policy

1 Introduction and Scope

This privacy policy ("Policy") applies to every individual ("User") who uses the jbta7 platform and its related services ("Services"). When you use our services through jbta7's website, app, or any other digital channel, you agree to the terms of this Policy.

jbta7 operates as a safe, fast, and transparent online entertainment platform for players in Bangladesh. We place the highest importance on the privacy of your personal information and keep your data protected using modern security technology including SSL encryption.

This Policy may be updated at any time. After any changes, we will note the updated date. For important changes, you will be notified by email or through the platform. If you continue using the service after a policy change, you will be considered to have agreed to the revised policy.

2 Information We Collect

jbta7 collects only the information necessary to provide its services. We collect the following types of information:

2.1 Registration and Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — for users aged 21 and above only)
• Email address
• Mobile number
• User's preferred language and country

2.2 Financial and Transaction Information

• bKash, Nagad, Rocket, or bank account details (for deposits and withdrawals)
• Transaction history, dates, and amounts
• Deposit methods and withdrawal requests

2.3 Technical and Usage Information

• IP address and device information
• Browser type, operating system, and device ID
• Cookies and session data
• Usage patterns on the platform, page visits, and click data
• Login and logout times

2.4 Identity Verification Documents

To comply with international regulations and to prevent money laundering (as part of the KYC — Know Your Customer process), we may sometimes request copies of a national identity card, passport, or other government-issued identity document.

3 How We Collect Information

We collect information in the following ways:

• Directly provided information: Information you provide yourself during registration, login, deposit, or withdrawal.
• Automatically collected information: Information collected through server logs, cookies, and tracking technologies while you use our platform.
• Information from third parties: Information received from payment service providers (such as bKash, Nagad) and identity verification agencies.
• Support communications: Information you share through live chat or email.

4 Purpose of Using Your Information

jbta7 uses your information only for legitimate and necessary purposes. The main reasons we use your information are:

• Creating, verifying, and managing accounts
• Processing deposits, withdrawals, and financial transactions
• Providing bonuses, promotions, and VIP rewards
• Ensuring platform security and preventing fraud
• Following responsible gaming policies and verifying age
• Meeting legal obligations and providing reports to regulators
• Analyzing data to improve service quality
• Communicating relevant offers and updates (subject to your consent)
• Providing 24/7 customer support

5 Information Sharing and Disclosure Policy

jbta7 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Partners

Only the necessary information is shared with trusted partners who provide payment processing, identity verification, technology infrastructure, and analytics services. These partners are contractually bound to uphold our privacy standards.

5.2 Legal Requirements

Information may be disclosed to comply with court orders, lawful requests from government authorities, or legal obligations.

5.3 Fraud Prevention

Information may be shared with relevant authorities to protect the security of the platform and to prevent fraud, money laundering, or other illegal activities.

5.4 Business Changes

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such cases, we will notify you in advance.

6 Cookies and Tracking Technologies

jbta7's website uses cookies and similar technologies. Cookies are small text files stored on your device that help us improve our services.

• Essential cookies: For login sessions, security, and core functionality. These cannot be disabled.
• Functional cookies: For remembering your preferences and settings.
• Analytics cookies: For understanding platform usage statistics — without personal identification.

You can manage cookies from your browser settings. However, disabling certain cookies may cause some features of the platform to not work properly.

7 Data Retention Period

jbta7 does not retain your personal information beyond the necessary period. Generally:

• Information for active accounts is retained for the duration the account is active.
• After an account is closed or deactivated, certain information may be retained for a specified period as required by legal obligations.
• Financial and transaction information may be retained for an extended period to meet legal requirements.
• Technical logs are generally retained for a short period.

8 Data Security Measures

jbta7 uses industry-standard security measures to keep your information protected:

• All data transmission is secured through SSL/TLS encryption.
• Database encryption and secure server infrastructure.
• Two-Factor Authentication support.
• Regular security audits and vulnerability testing.
• Access controls — only authorized personnel can access the necessary information.
• Suspicious activity detection and alert systems.

However, complete security on the internet cannot be guaranteed. We make every effort, but in the event of any unauthorized access, we will notify you as quickly as possible.

9 Your Rights

You have the following rights over your personal information:

9.1 Right to Know

If you want to know what information we hold about you, you can contact us. We will respond within a reasonable time.

9.2 Right to Correction

If there is any error in your information, contact our support team to have it corrected. We will update it with the accurate information.

9.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

9.4 Right to Opt Out of Marketing Communications

You can stop promotional emails or notifications at any time. To do so, contact us via live chat or at [email protected].

10 Protection of Minors' Information

jbta7 is for users aged 21 and above only. We do not knowingly collect personal information from any minor. If we receive and identify information belonging to a minor, that account will be closed immediately and the information will be deleted.

If a parent or legal guardian believes their child has registered on our platform, please contact us at [email protected].

11 International Data Transfers

Your information may be stored on servers outside Bangladesh for the purpose of operating our services. In such cases, we ensure that the transferred information will be covered by appropriate security measures and will meet the standards of applicable law.

12 Third-Party Links and Services

Our platform may contain content from game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others). These third parties have their own privacy policies, and jbta7 is not responsible for their data practices. We recommend that you read their privacy policies.

13 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We take all complaints seriously and endeavor to respond within a reasonable time.